DirecTV RESPONDS! And Labels My Email ‘SPAM’


An Email was waiting for me when I got home from work today:

============================================================

Subject
—————————————————————
Spam: Spam: Cost Increases…

Discussion Thread
—————————————————————
Response By Email (Marcelo C. – 100139003) (01/08/2014 11:16 AM)
Dear Mr. Fisher,

Thank you for writing.

My name is Marc, Customer Service Representative at the DIRECTV Email Department. I appreciate the opportunity to be able to respond to your email today.

I understand that you have multiple concerns about your service. I would like to help resolve these issues immediately, so I have forwarded your email to a highly trained specialist for special handling.

We respect your time and want to assure you that we are working diligently to get back to you as soon as we can. While this may take some time our specialists generally respond within 24 hours

Mr. Fisher, we appreciate your choice of DIRECTV as your service provider and we hope to continue serving you for more years to come.

Sincerely,

Marc C.
Employee ID 100139003
DIRECTV Customer Service
===========================================================

So I await the ‘highly trained specialist’ that is giving my complaints ‘special handling’ … Let’s watch.

MDF

  1. No comments yet.

You must be logged in to post a comment.

SetTextSize SetPageWidth